Help · quick answers

Every printed item we make - sign, sticker, window decal, NFC card - carries a short code like bH8pY. Scanning it opens a short link that you control: point it at your reviews, your Customer Page, your website, your WiFi details, a contact card, and more. While your plan is active, change its destination without reprinting.

Open Create a QR code or link, choose what it should open, then set up and download your code. You do not need to order or own a printed item.

Scan its code to start setup, or open Set up a sign or card you already have. Enter the short code printed on it, then choose what it should do.

Codes and short links keep routing to their saved destination whether used digitally, downloaded and printed by you, or printed by Qrowlocal. Already-published Customer Pages stay viewable. With no active plan, you cannot change destinations or edit hosted pages, and analytics are unavailable. When you resume, available analytics follow your plan's retention limit.

Same code, two ways in: the QR is scanned with a camera, the NFC tag is tapped with a phone. Both open the exact same page you control, and your stats show which one each visitor used - so there's nothing extra to set up.

With an active plan, open My Items → Codes, then choose Change on the code. Pick a new destination and the printed item keeps working. If your plan ends, the saved destination continues to work but cannot be changed until you restart a plan.

Get Google reviews · open your Customer Page · call, text, or email you · open your address in maps · share your WiFi · download a contact card · add an event to their calendar · show a message · even take Bitcoin. Open My Items → Codes, pick Change on any code, and look under More types.

Yes - in My Items → Codes, open a code and choose ⚙ Advanced: set an end date and/or a max number of scans, and (optionally) where to send people after it expires. Great for promos and events.

Click any QR in My Items → Codes to enlarge it, then 🎨 Customize: colors, gradients, dot and corner shapes, your logo in the middle, and a caption like SCAN ME. Downloads (PNG/SVG) match the preview. Always test-scan a styled code with your phone before printing.

A customer scans and taps a star rating. Higher ratings can continue to Google immediately. When someone reports a concern, we ask for a few private details so the business can understand what happened and follow up. After sending that feedback, the customer can also choose to review on Google. Every customer keeps the Google review option. It needs one thing set up: add your Google review link.

Reviews has the ratings, the private feedback waiting on a reply, and what customers mention most. Home carries the same headlines if you just want the summary. Feedback also lands in your email.

A tap-friendly page for your business or a person on your team - save-to-contacts, reviews, links, hours, quote requests. You can have several: reception sign, each team member, a review-focused one. Create a Customer Page, and start from a template so it's never blank.

Yes. Add them under Team; they sign in with their own login and manage only the pages and codes assigned to them.

Yes. Turn any code or Customer Page into a booking page - customers pick a time and everyone gets a calendar invite. Set your hours and days off under Appointments, and choose per-staff or shared availability.

Point a code at an event and it opens a clean, branded event page with one-tap add to calendar (Apple, Google, Outlook), a map, and RSVP - no more files that force-download. Great for open houses, sales, and grand openings. Start one from Create.

Yes - Contests collect entries (and contacts) while people wait to win, so a promo also grows your list. You pick the winner when it ends.

Into one place: Leads. Every quote request, saved contact, and private note lands there with reminders, so you can follow up by call, text, or email in a tap - and export the list anytime.

That's what we do. Make a printed or NFC item, browse what we print, or open any item you already have and choose Order prints - we produce and ship it. Blank NFC cards and bulk orders are available too.

Scans = every time someone opened a code. Estimated unique visitors = our best approximation of how many different people that was, counted by network address plus device - it's a helpful estimate, not an exact headcount (it can miss people who share one connection, or count someone twice if they return on a different network). On 📊 Scans you'll also see QR vs NFC, devices, top cities, when you get scanned, a scan-by-scan log, and a compare view showing what each code produced. Click any code's numbers to see just that code.

🎨 Customize in the top bar: business details, logo (we can find it from your website), brand color, and password. Page content - hours, links - lives in the page editor, and your Google review link has its own short page.

On the sign-in page choose Forgot password? - we email you a link that works once and expires in an hour.

Refresh the page once and try again. If you cannot sign in, use Forgot password? to request a reset link. If the issue remains, email Qrowlocal support with the page address, the exact message you see, and roughly when it happened. Do not send your password.

You never need this to use your codes - we handle it. For the curious: a tapped NFC card opens your code's link with an n on the end (so bH8pY becomes bH8pYn). It lands on the same destination as the QR; the n is only there so your stats can tell taps apart from scans.